The company issued a press release asking users to power down all original and replaced Note7 units, and for retailers and career partners to stop sales and exchanges of the smartphone.
“We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation.” said Samsung in a statement yesterday.
After being announced back in August and being met with generally positive reviews, the Note7 first came under fire — quite literally — after reports of units exploding surfaced on the internet.
Samsung not only replaced the affected phones but every Note7 it sold and issuing a new device with an updated battery pack and a green battery indicator so the customers and authorities alike could tell them apart. It even restricted the older devices from charging beyond 60% so people who hadn’t replaced theirs yet wouldn’t overcharge them.
More trouble began when the replacement units also started catching fire, most notably one on a Southwest Airlines flight 994 from Louisville to Baltimore, which had to be evacuated when a passenger’s replacement Note7 caught fire, Samsung eventually asked everyone to power them down.
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